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Student complaints: Procedure approved by the Council

Following approval of the recommendations of the Council's Report on Student complaints, dated 12 December 2001 (Reporter, p. 371), the procedure set out in the appendix to the Report has now been formally confirmed by the Council with effect from 1 October 2002, subject to an amendment in the introductory section to replace the final paragraph by the following:

A fourth stage of formal quasi-visitatorial review (which will be open to all members of the University) will be introduced during the academical year of 2002-03.

The procedure is being issued in the form of leaflets, which will be available in Colleges and Departments, and in the Students' Handbook which is issued each year to every student in residence.

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Cambridge University Reporter, 7 August 2002
Copyright © 2002 The Chancellor, Masters and Scholars of the University of Cambridge.