Management Information Services Division

 

Business Analysis and Improvement

Pauline and Linda

About the Team

Business Analysts with extensive experience at the University of Cambridge; specialising in the analysis and redesign of business processes

Starting business improvement

How Do You Start?

If you are considering embarking on a business improvement project, or just feel that something isn’t quite working as it should, please feel free to contact us for an initial discussion.

We will then suggest the best approach to take, and let you know what you need to do next.

What is Business Improvement?

A structured approach to reviewing and improving the quality and efficiency of business processes, by removing redundant activities and introducing incremental enhancements

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Current Projects

A wide range of projects have BIT involvement, ranging from short to long term initiatives. Some of these have implications on system developments, others will result in process changes only.

  • Integrated Student Operations
  • Electronic Document Management
  • Service Desk Review
  • VC’s Office Correspondence
  • Unit of Assessment
  • Other Projects
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Process Library

Business processes are graphically documented and stored in a process library, which can be accessed and viewed using a web browser.